Frequently asked questions

Compare Solo and Solo Plus for calls, video meetings and focused work. Solo Plus offers a larger single-person layout. Check the usable dimensions, chair position, desk and equipment before selecting the furniture and compatible extras.

Review the supplied assembly and relocation instructions for the selected model. Check access, handling equipment, disassembly and reassembly requirements at both locations. Agree the service scope and cost; modular construction does not promise a free move or universal site suitability.

Configure the pod and send a project enquiry. We review the specification, site details and complete quote before you approve and pay. Saving a configuration or sending an enquiry is not an accepted order and does not reserve production capacity.

Country prices help compare the fixed pod and furniture components in JPY. Your enquiry identifies Japan and records the configuration. The written quote confirms the payable currency, applicable charges and complete scope before payment.

The approved configuration and final documents define the supply. Confirm packaging, delivery point, unloading and handling arrangements. Compare the receiving route with the actual package dimensions and weights rather than using assembled dimensions alone.

Request installation or identify your own contractor. The quote confirms availability, handling, assembly, site preparation and cost for the address. Delivery to a receiving point does not automatically include assembly on an upper floor.

The configurator starts furnished and offers an Empty alternative. Compare the fixed prices for available furniture layouts. Product images show particular arrangements; check the selected table, seating and usable space together before saving the project.

Standard ventilation exchanges air with the room. Cooling is a separate equipment choice only where offered. Verify the selected model's actual options and final electrical and dimensional information; do not apply another range's cooling specification.

Review exterior and interior choices after selecting furniture. Confirm the offered finishes, compatible upgrades and any quote-required selection. Keep exact references with the saved configuration so the final specification describes what you intend to approve.

Request documents for the supplied model, materials and configuration. Identify building requirements and any requested sprinkler or alarm equipment. A product or material certificate does not itself approve the installation site or every equipment connection.

Add every configuration and quantity to one project. Identical selections combine into one quantity line; different selections remain separate. Review the saved selections, site details and complete inline enquiry before sending the request.

Edit the saved selections and quantities, then check the restored model, furniture, finishes, options, country and currency. Review the updated project before sending it. Changes after approval must be agreed against the written order and production status.